Property Maintenance
WHS Documents
Everything a property manager, client or portal asks for.

The WHS laws require you to manage risks, consult your workers, train and supervise them, and keep certain records. They don't require one particular document set for every business. In practice, builders, clients and prequalification platforms ask for a documented system before you start on site. A WHS management system puts all of that in one place.

Repairs, alterations and maintenance on buildings count as construction work, so a SWMS is legally required before any high risk construction work starts. For property maintenance that commonly includes work where someone could fall more than 2 metres from roofs, gutters and ladders, work likely to disturb asbestos in older homes and units, work near energised electrical installations or services, and work in or near confined spaces such as pits and tanks. Outside high risk construction work, many property maintenance businesses still use a SWMS as their written task risk assessment, because builders and clients ask for one by name.

Builders and principal contractors often ask subcontractors for a safety management plan showing how you'll manage safety for your own crew on their site. The Property Maintenance WHS Management System includes one, with a Victorian edition. If you're the principal contractor on a construction project above your state's value threshold, you'll need a WHS management plan instead, which is available separately.

They involve the same thinking: break the task into steps, identify the hazards and set the controls. The difference is legal status. A SWMS is legally required for high risk construction work. Outside that, many businesses use the SWMS format anyway because clients and builders ask for it by name.

Our customers use them for prequalification on Avetta, Cm3 and similar platforms. If a client, builder or platform asks for changes within 180 days of purchase, we'll revise your documents free until they're accepted.

Yes. The manual and safety management plan come in a WHS edition for all other states and territories and an OHS edition written for the Victorian OHS Act 2004 and OHS Regulations 2017.

No. The documents suit everyone from a sole trader to a crew with apprentices and subcontractors. Delete the procedures and SWMS that don't apply to your work and keep the rest.

Yes. Every document is a Microsoft Word file. Review each one and edit it to match how your business works, then consult your workers before you put it in place.

No. These are the documents that make up your WHS management system: the policies, procedures, forms and records you use day to day and show to builders, clients, portals and inspectors. Certification, such as ISO 45001 certification, is a separate audit by an accredited body. The system follows the ISO 45001 structure, so it's a good starting point if you plan to go down that path.

The WHS laws name some documents in specific situations: a SWMS for high risk construction work, an emergency plan, first aid arrangements, a hazardous chemicals register, incident records and a WHS management plan for larger construction projects where you're the principal contractor. The rest, such as WHS policies, risk registers, induction and toolbox talk records, is how you show you're meeting your duties, and it's what builders, clients and prequalification platforms ask to see.