This Crowd Control and Venue Security SWMS (Safe Work Method Statement) is pre-filled for crowd controllers and security officers working at licensed venues, concerts and events. It covers 35 activities, from the pre-shift briefing and equipment checks to closing time, lock-up and emergency response, with the hazards, control measures and risk ratings before and after controls for each. It's written by WHS specialists, aligned to Australian WHS legislation, and fully editable in Microsoft Word.
Who it's for
Security companies supplying crowd controllers
Pubs, clubs, nightclubs and live music venues
Concert, festival and event organisers
Stadiums and entertainment venues
Licensed crowd controllers and security officers
A SWMS isn't only for construction. Plenty of security businesses use one as the written risk assessment for a task, the same way others use a JSA or Safe Work Procedure.
Use it to
Show clients, insurers and auditors how you manage the risks
Apply for tenders, contracts and supplier panels
Get through prequalification with Avetta, Cm3 and other contractor portals
Induct new workers and train them in the task
What this SWMS covers
Pre-shift briefing, licensing checks and venue familiarisation
Radio, duress alarm and body-worn camera checks
Barrier set-up and pack-down, and queues beside live traffic
Entry screening, refusal of entry and bag searches with sharps risks
Capacity monitoring, stage front crowd surge and falls from balconies
Noise, haze, lasers, pyrotechnics and cabling in patron areas
Intoxicated or drug-affected patrons, including opioid overdose and drink spiking
Verbal aggression, sexual harassment and de-escalation
Separating fights, removing patrons and restraint with positional asphyxia controls
Weapons, bomb threats and hostile acts in crowded places
Blood, bodily fluids and sharps, closing time dispersal and lone lock-up
Retaliation, post-incident support and emergency response to crowd crush, evacuation or assault
What's included
Hazards and control measures for 35 work activities
Risk ratings before and after controls, with a 5x5 risk matrix and the hierarchy of controls
PPE requirements checklist and high risk construction work checklist
Plant and equipment list, materials and function checks for radios, duress alarms and AEDs
Relevant Australian Standards, including AS 3745 for emergency planning and AS/NZS 23907 for sharps containers
Training in de-escalation, restraint and positional asphyxia, AED use and naloxone
Site specific hazards section for anything unique to your job
Worker sign-off sheet and worker consultation record
Why use this template
Saves hours compared with writing a SWMS from a blank page
Covers the most common hazards and control measures for this work, ready to use out of the box
Fully editable, so you can add, remove or change anything to suit your site and how your team works
Helps your business stay compliant, with risk ratings, worker sign-off and consultation records already set up
How it works
Buy online and download straight away. You'll also get an email with your link.
Add your logo, ABN, project and site details.
Check it suits your site and task, edit anything you need to, and consult your workers before you finalise it.
Brief your team and collect signatures.
Common questions
Do I need a SWMS for crowd control and venue security?
No. Crowd control isn't high risk construction work, so a SWMS isn't a legal requirement. You still have to manage the risks, including aggression, assault and crowd crush, and a SWMS is a practical way to record how. Venues, event organisers and prequalification portals often ask for one.
Does it cover restraint and positional asphyxia?
Yes. It covers the risk of death or serious injury to a restrained person from positional asphyxia and long holds waiting for police, with restraint technique training covering risk factors, warning signs and the required response.
Can I change it?
Yes. It's a Microsoft Word file, so you can add, remove or change any hazard, control or rating, and add your own logo and details.
Does it suit my state?
Yes. It's written to the model WHS laws and suits all states and territories, including Victoria under the OHS Act and Regulations.
What if it doesn't suit my work?
You're covered by our 30-day money-back guarantee if it isn't fit for purpose.
