This Customer Notification & Re-Entry Clearance SOP (Safe Operating Procedure) covers telling customers and occupants about a pesticide or chemical treatment and clearing the treated area for safe re-entry. It covers checking the label and SDS for re-entry periods, notice for sensitive sites, signage and barriers, recording the treatment, ventilation, clearance checks and advising on ongoing precautions. It's written by WHS specialists, aligned to Australian WHS legislation, and fully editable in Microsoft Word.
Who it's for
Pest control businesses
Termite treatment specialists
Fumigation contractors
Facilities and property managers
Strata and body corporate managers
Use it to
Train and induct workers in exactly how you expect the task to be done
Keep a clear reference at the machine, in the vehicle or on site
Record competency with the built-in sign-off
Show clients, insurers and auditors your safe work methods are written down
What this SOP covers
Occupants, children or pets re-entering before the re-entry period ends
Contact with wet or drying pesticide residue when confirming clearance
Residual vapours in poorly ventilated or enclosed spaces
Exposure of neighbours, trades or delivery people who weren't told
Slips on wet or freshly treated surfaces
Contact with treated furnishings, toys or food preparation areas
Occupants removing signage or barriers too early
Spills from unsecured application equipment
What's included
6 pre-operational checks, from the product label and SDS re-entry period to sensitive sites, signage and ventilation conditions
A 12-step procedure covering pre-treatment notice, sensitive places, vacating the area, signage, re-entry periods, ventilation and clearance
Equipment and area controls for sprayers and spray tanks, plus barricading the treated area for the full re-entry period
5 shutdown, housekeeping and post-operation steps
Emergency actions for early re-entry, pesticide exposure symptoms, spills and leaks
PPE checklist and a list of related documents
Competency acknowledgement and worker sign-off
Space for your logo, SOP number, version and review dates
Why use this template
Saves hours compared with writing an SOP from a blank page
Written as clear, numbered steps that workers can follow on the job
Fully editable, so you can match it to your equipment, site and how your team works
The competency sign-off gives you a training record from day one
How it works
Buy online and download straight away. You'll also get an email with your link.
Add your logo, company name, SOP number and dates.
Check it suits your equipment and site, and edit anything you need to.
Train your workers and have them sign the competency acknowledgement.
Need more than one SOP?
This SOP is also included in the Ultimate Pest Control SOP Bundle. At $197 for the whole bundle, it works out much cheaper than buying SOPs one at a time.
Common questions
Does it cover applying the pesticide?
No. Product selection, mixing, application and technician licensing are covered by your Pesticide Application and Licensing procedure. This SOP covers the notification before and the clearance after.
Does it cover schools and childcare centres?
Yes. It prompts technicians to check for sensitive sites such as schools, childcare, aged care and health facilities, and give any advance notice required under state or territory requirements.
Can I change it?
Yes. It's a Microsoft Word file, so you can add, remove or change any step, check or hazard, and add your own logo and details.
Does it suit my state?
Yes. It's written to the model WHS laws and suits all states and territories, including Victoria under the OHS Act and Regulations.
What if it doesn't suit my work?
You're covered by our 30-day money-back guarantee if it isn't fit for purpose.


















