This Glass Handling & Breakage Response SOP (Safe Operating Procedure) covers handling, carrying and storing glassware, bottles and glass fixtures in bars, restaurants, kitchens and function settings. It sets out checks on glassware and racks, safe carrying, cordoning off a breakage, treating nearby food, drink and ice as contaminated, collecting glass with the right equipment, and checking the area before reopening. It's written by WHS specialists, aligned to Australian WHS legislation, and fully editable in Microsoft Word.
Who it's for
Bars, pubs and clubs
Restaurants and cafes
Commercial kitchens and catering businesses
Function and event venues
Hotels and hospitality groups
Use it to
Train and induct workers in exactly how you expect the task to be done
Keep a clear reference at the machine, in the vehicle or on site
Record competency with the built-in sign-off
Show clients, insurers and auditors your safe work methods are written down
What this SOP covers
Cuts and lacerations from glassware, bottles and broken glass
Puncture wounds from fragments during clean-up
Eye injury from flying fragments, including shattering toughened glass
Slips on spilled liquid, ice or fine glass on floors
Glass contaminating food, ice, drinks or food-contact surfaces
Strain from carrying loaded glass racks, crates and trays
Impact injury from dropped bottles, crates or glass fixtures
Cuts from chipped glassware left in service
What's included
7 pre-operational checks, from racks and shelving to damaged glassware, glass waste containers and first aid
A 12-step operating procedure covering safe carrying, storage, cordoning off a breakage, contamination and glass collection
Isolation and energy control for cordoning off the breakage zone and isolating nearby glasswashers and ice machines
6 shutdown, housekeeping and post-operation steps
Emergency actions for glass cuts, embedded glass, eye injuries and large breakages
PPE checklist and a list of related documents
Competency acknowledgement and worker sign-off
Space for your logo, SOP number, version and review dates
Why use this template
Saves hours compared with writing an SOP from a blank page
Written as clear, numbered steps that workers can follow on the job
Fully editable, so you can match it to your equipment, site and how your team works
The competency sign-off gives you a training record from day one
How it works
Buy online and download straight away. You'll also get an email with your link.
Add your logo, company name, SOP number and dates.
Check it suits your equipment and site, and edit anything you need to.
Train your workers and have them sign the competency acknowledgement.
Need more than one SOP?
This SOP is also included in the Ultimate Hospitality & Events SOP Bundle. At $197 for the whole bundle, it works out much cheaper than buying SOPs one at a time.
Common questions
What happens to food and ice near a breakage?
All food, drink, ice and food-contact surfaces within the breakage zone are treated as contaminated, disposed of and not returned to service.
Does it cover windows and mirrors?
No. Installing, repairing or replacing windows, mirrors and other building glazing is covered by a separate glazing installation procedure. It does include the emergency response to a large breakage such as a shattered window or mirror.
Can a vacuum cleaner be used on broken glass?
Only one rated for glass and sharps. The SOP sets out a stiff broom or brush, dustpan and designated glass waste container, never bare hands.
Can I change it?
Yes. It's a Microsoft Word file, so you can add, remove or change any step, check or hazard, and add your own logo and details.
Does it suit my state?
Yes. It's written to the model WHS laws and suits all states and territories, including Victoria under the OHS Act and Regulations.
What if it doesn't suit my work?
You're covered by our 30-day money-back guarantee if it isn't fit for purpose.
